As of 28 October 2024

Terms of use

Welcome to Zafer, which provides digital transaction management.  This Zafer privacy policy (“Privacy Policy”) describes how we collect, use, protect and share information about you that we obtain when you access and use our Platform (defined below) whether through a Website or the App, including when you register for an account, use our Services, request customer support, submit questions or feedback.  This Privacy Policy also applies to information that we obtain when you communicate or interact with us outside of the Platform, including by e-mail, telephone and otherwise.


Please read this Privacy Policy carefully to understand how we will treat your information before you start to use our Platform or communicate with us outside the Platform.  This Privacy Policy also is intended to explain the conditions under which Zafer uses and discloses that information, and your rights in relation to that information.

How do we collect information

We collect information that you provide directly to us, including when you register for an account, download the App, use the Services, start, sign or review an electronic document, respond to a survey or provide other feedback about the Platform, send us your resume or CV, or contact us with questions or comments about the Platform. This information includes:

  • Contact information. Information necessary to contact you, including name, address, email address and telephone number;
  • Signature information. Information required for document signatures including full name, title, and your signature in electronic form;
  • Credential information. Account credential information like user name and password for the Platform;
  • Billing information. Payment card information and other billing information (such as card image, card number, cardholder name, expiration date and card verification code) associated with your account;
  • Personal identifiers. Your social security number if required for certain Services;
  • Geographic location. Location information like your zip code or any electronic geolocation marker you provide to us);
  • Content.  Content within any messages you send to us like feedback and questions to customer support, as well as content you publicly post on the Platform such as Services reviews;
  • Personal Contacts Data, including the first and last name, email address, and phone number of your personal contacts. We collect data about your contacts with your consent and in order to fulfill a request by you, such as finding your contacts on the Services or inviting your contacts to join the Services.
  • Administrator Information, we may also collect information about you if a company or organization authorizes you to manage its account or use our Platform on its behalf

We will not ask for or request sensitive information such as medical information or financial information (except in connection to payments).  Please do not provide this information to us through e-mails, feedback forms or in any other way unless specifically requested. Any additional information provided by you to us is provided at your own risk.

Information generated from use of the platform

We also collect certain technical information when you access, browse and use our Platform, including information that we automatically receive and record from your browser or mobile platform on our server logs. This technical information helps us operate and provide our Platform to you, and includes standard information about visits and system capabilities, such as:

  • Device Information.Information about the device(s) you use to access our Platform, including MAC address, IP address, browser type and version, your location, time zone setting, browser plug-in types and versions, operating system and platform, device type, device and application identifiers, operating information, mobile carrier, and cookies;
  • Log Data. Information about your visits to the Platform, including the full URL clickstream to, through, and from the Platform, dates and times, page response times and download errors;
  • Service Use Data. Information we need and use to facilitate your use of our Platform (including to provide access to third party websites and services), such as URL requests, destination IP addresses, or device configuration details, as well as information about how you are using our Services including, pages you view, searches you run, length of time browsing search results, specific search results you select to view, length of visits to other pages, page interaction information (such as scrolling, clicks, and mouse-overs), your engagement with certain variable/dynamic elements of a page and methods used to browse away from the page;
  • Cookies. Small data files stored on your device that act as a unique tag to identify your browser. We use two types of cookies: session cookies and persistent cookies. Session cookies make it easier for you to navigate our website and expire when you close your browser. Persistent cookies help with personalizing your experience, remembering your preferences, and supporting security features. Additionally, persistent cookies allow us to bring you advertising both on and off the Services. Persistent cookies may remain on your device for extended periods of time, and generally may be controlled through your browser settings.
  • Pixels (also known as web beacons), Types of code embedded in a website, video, email, or advertisement that sends information about your use to a server. There are various types of pixels, including image pixels (which are small graphic images) and JavaScript pixels (which contains JavaScript code). When you access a website, video, email, or advertisement that contains a pixel, the pixel may permit us or a separate entity to drop or read cookies on your browser. Pixels are used in combination with cookies to track activity by a particular browser on a particular device. We may incorporate pixels from separate entities that allow us to track our communications, bring you advertising both on and off the Services, and provide you with additional functionality, such as the ability to connect our Services with your social media account.
  • Location-Identifying Technologies, which are technologies used to collect your location. For example, GPS, WiFi, and Bluetooth may be used to collect precise location data when you consent to precise location tracking through our apps. Location data may be used for purposes such as verifying your device’s location and delivering or restricting relevant content and advertising based on that location.

For more details about cookies, beacons, and your choices, see Cookies and Beacons below.